Privacy Policy

1. Introduction

At Riwayat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

2. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Products purchased, order history, and payment method.

  • Technical Information: IP address, browser type, and device details for security and analytics.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your orders, inquiries, or promotions.

  • Improve our store, services, and customer experience.

  • Detect and prevent fraud or unauthorized transactions.

4. Sharing Your Information

We respect your privacy. Your information will never be sold or rented to third parties.
However, we may share limited information with:

  • Service Providers (Couriers, Payment Gateways): To deliver your orders securely.

  • Legal Authorities: If required by law or to protect our rights.

5. Data Security

We implement strict security measures to protect your personal data. While no method of transmission over the internet is 100% secure, we strive to use industry-standard practices to safeguard your information.

6. Cookies

Our website may use cookies to improve user experience, store preferences, and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data (subject to legal or transactional obligations).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: hannancollection263@gmail.com
📞 Mobile/WhatsApp: +92 300 9586342