Terms of service

1. General Information

Welcome to Riwayat. By accessing or purchasing from our online store, you agree to comply with and be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.

If you do not agree with these Terms, you may not access or use our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

3. Products & Services

  • We strive to display accurate product descriptions, pricing, and availability.

  • We reserve the right to limit or refuse sales to any customer for any reason.

  • All prices are subject to change without prior notice.

4. Orders & Payments

  • Orders will only be processed once payment is successfully made.

  • We accept payments via [insert available payment methods – e.g., Cash on Delivery, Bank Transfer, Credit/Debit Cards].

  • Riwayat reserves the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspected fraud.

5. Shipping & Delivery

  • We aim to ship orders promptly. Delivery times may vary based on location and courier service.

  • Riwayat is not responsible for delays caused by third-party courier services.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

  • Items may be returned or exchanged only if they are unused, in original packaging, and meet our return policy conditions.

  • Certain items (such as sale items or customized products) may not be eligible for returns.

  • Customers must contact us at hannancollection263@gmail.com or +92 300 9586342 within [insert number of days, e.g., 7 days] of receiving the product to initiate a return/exchange.

7. Intellectual Property

All content, including images, logos, text, and designs on this website, are the property of Riwayat and may not be reproduced or used without prior written permission.

8. Limitation of Liability

  • Riwayat shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability shall not exceed the total amount paid by the customer for the product.

9. Privacy Policy

Your personal information (name, email, address, and payment details) will be kept secure and used only for order processing and customer service. For more details, please refer to our [Privacy Policy].

10. Changes to Terms

Riwayat reserves the right to update or modify these Terms at any time without prior notice. It is the customer’s responsibility to review this page periodically.

11. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: hannancollection263@gmail.com
📞 Mobile/WhatsApp: +92 300 9586342