Shipping Policy

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

  • We ship nationwide across Pakistan via trusted courier services.

  • Standard delivery time is 3–7 business days depending on your location.

  • For remote areas, delivery may take longer.

3. Shipping Charges

  • A flat shipping fee of [insert amount, e.g., PKR 200] will be applied to all orders.

  • Free shipping may be offered on orders above [insert threshold, e.g., PKR 3,000].

  • Shipping charges are non-refundable.

4. Cash on Delivery (COD)

  • COD is available for most locations across Pakistan.

  • Customers must ensure someone is available at the delivery address to receive the order.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or Email.

  • You can track your parcel directly through the courier company’s website.

6. Incorrect Shipping Information

  • Customers are responsible for providing the correct shipping address and contact details.

  • Riwayat is not responsible for delays or failed deliveries caused by incorrect information.

7. Delays & Force Majeure

  • While we aim for timely delivery, unforeseen circumstances (e.g., weather conditions, strikes, courier delays) may affect delivery times.

  • Riwayat will not be held liable for delays caused by third-party couriers.

8. International Shipping

9. Contact Us

For any questions regarding shipping, please contact:

📧 Email: hannancollection263@gmail.com
📞 Mobile/WhatsApp: +92 300 9586342